Privacy policy

How enquiry information is handled.

This policy explains the current website and direct enquiry process for P.B. Travels Kolkata.

Last updated: June 15, 2026

Information you choose to provide

When you call or start a WhatsApp enquiry, you may provide your name, phone number, destination, dates, pickup details, passenger count and trip requirements. P.B. Travels uses this information to reply, prepare a quotation and coordinate a booking that you choose to confirm.

Website data

This website does not currently provide customer accounts, an online payment system or an onsite booking database. The hosting provider may process standard technical logs such as IP address, browser type, requested page and time of access for security, reliability and performance.

WhatsApp and phone calls

WhatsApp messages and phone calls are handled through those service providers and are also subject to their policies. Do not send payment-card details, passwords or unrelated sensitive personal information through an enquiry.

Sharing and retention

Enquiry details are used for travel planning and customer support. They may be shared only where reasonably needed to arrange the requested journey or comply with law. P.B. Travels should retain enquiry records only as long as needed for those purposes and ordinary business records.

Your choices

You may ask P.B. Travels to correct or delete enquiry information that is no longer needed, subject to legal or accounting requirements. Use the phone and WhatsApp details on the contact page to make a request.

Policy changes

This page may be updated if the website adds analytics, cookies, online forms, payments or other data-processing features. The revision date will be updated when material changes are published.

Get in touch

Plan your group journey with P.B. Travels.

Call, message or visit either Kolkata office. Share your destination, date, pickup area and group size to receive availability and a direct quote.