Terms and conditions

Website and booking-enquiry terms.

These terms describe how information and group coach enquiries on this website should be used.

Last updated: June 15, 2026

Website information

This website provides general information about P.B. Travels, its group travel services and commonly requested destinations. Route descriptions are not a fixed timetable, an offer of individual seats or a guarantee of availability.

Enquiries and booking confirmation

Sending a WhatsApp message, calling or using the enquiry widget starts a request; it does not by itself create a confirmed booking. A booking is confirmed only after P.B. Travels agrees the journey details, coach availability, price, inclusions, payment terms and any cancellation conditions directly with the customer.

Quotes and changes

Quotes depend on the dates, route, duration, pickup plan, passenger count and group requirements. Changes requested after confirmation may affect availability or price. Customers should check the final written details before making payment.

Travel responsibilities

The group organiser should provide accurate passenger and journey information, follow agreed boarding times and communicate special requirements before departure. Travel may be affected by weather, road closures, official restrictions, traffic or other events outside reasonable control.

Cancellations, refunds and payments

The applicable advance, payment schedule, cancellation terms and refund conditions must be stated in the booking confirmation for the particular journey. Do not send money solely because a webpage is visible; verify the official contact details and receive confirmation from P.B. Travels first.

Contact

Questions about a quote or confirmed journey should be raised directly using the official details on the contact page.

Get in touch

Plan your group journey with P.B. Travels.

Call, message or visit either Kolkata office. Share your destination, date, pickup area and group size to receive availability and a direct quote.